Tuesday, September 23, 2014   
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Utilities

  

 

 

Water is a precious natural resource ...
so
Brunswick County Public Utilities urges its customers to
use water wisely year round.

Want to be notified by email when area-wide boil water advisories are placed in effect or an emergency alert is issued? Subscribe to our email alerts*!

*Advisories: Brunswick County issues press releases when roads will be closed due to utility construction, boil water advisories are issued, annual flushing programs begin and sanitary sewer system overflow notices are issued. When a specific area is impacted, those affected are notified directly, so email notifications are only sent via email for issues that affect all Brunswick County Public Utility customers. To receive notification via email when such an issue occurs, sign up for the "Utilities Updates" emails from Brunswick County's email notification system.

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PUBLIC NOTICE

BRUNSWICK COUNTY PUBLIC UTILITIES DEPARTMENT

CHANGE IN DATE OF COMPLETION OF THE ANNUAL FLUSHING PROGRAM AND CHANGE FROM CHLORINE BACK TO CHLORAMINES

On June 22, 2014, the Brunswick County Public Utilities Department began its annual flushing program. During the past few weeks, Public Utilities crews have worked to flush all of the water mains in the County system. The crews have completed the flushing program and the County has met the NC DNER requirements.

BRUNSWICK COUNTY WILL NOW COMPLETE ITS ANNUAL FLUSHING PROGRAM ON AUGUST 21, 2014 AND WILL CONVERT BACK TO CHLORAMINES AS THE PRIMARY DISINFECTANT.

During this transition period of changing the primary disinfection agent back to chloramines, customers may experience a brief period when there may be a noticeable change in the taste or smell of the water. This is a normal part of the process and water is safe to use. If the taste and/or odors persist over several days, please contact the Brunswick County Public Utilities Department or your local water provider.

Please note, if you have an aquarium or pond always test the water that you add to your aquatic environment to be sure it is free of any chlorine before adding fish or other animals. Chemical additives with directions for removing either free chlorine or chloramines from water for use in fish tanks or ponds are available at pet/fish supply stores.  Kidney dialysis clinics and customers on home kidney dialysis equipment should also be aware of this change.

If you have any questions or concerns regarding this process please contact the County’s Public Utilities Department at 253-2860 or 371-3490 or 454-0512 or your local water provider.

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Water & Wastewater Continuing Education Brochure

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Call Before You Dig! 

The North Carolina Underground Damage Prevention Act (North Carolina General Statute Chapter 87 Article 8) requires anyone commencing excavations in highways, public spaces, or in private easements of utility owners to notify each utility owner at least two business days before starting the work.  Brunswick County is a member of North Carolina 811, Inc. (NC811), a non-profit corporation formed for the purpose of receiving notification from excavators. 

To request underground utilities to be located:   

CALL 811 BEFORE YOU DIG!
or
Visit www.NC811.org to enter locate requests over the Internet

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Revised 8/21/14
 

       Utilities

Cust. Service / Billing
Brunswick County Government Center
Building I
75 Courthouse Drive NE
Bolivia, NC 28422
MAP - County Complex

Customer Service/Billing Mailing Address
P. O. Box 469
Bolivia, NC 28422

Phone: 910.253.2655
Toll Free: 1.888.428.4426
FAX: 910.253.2669

utilitybilling@brunswickcountync.gov

Administration
Utilities Operations Center
250 Grey Water Road NE
Supply, NC 28462
MAP - Utilities Operations Center

Administration Mailing Address:
P. O. Box 249
Bolivia, NC 28422

Phone: 910.253.2657
FAX: 910.253.2581

util@brunsco.net