Friday, July 25, 2014   
You are here:   Departments | Land & Development | Utilities





Water is a precious natural resource ...
Brunswick County Public Utilities urges its customers to
use water wisely year round.


Brunswick County Public Utilities Department


Every summer, Brunswick County and the towns, cities, and other utilities that purchase water from Brunswick County implement an annual flushing program. Public Utilities employees will flush the water mains by opening fire hydrants and allowing them to flow freely for a short period of time. The flushing cleans out sediment and allows routine maintenance of the more than 5,000 fire hydrants in the Brunswick County service area. Flushing may result in some discoloration and the presence of sediment in your water. These conditions are not harmful and should be of short duration.

During this period of time, a slight change is made in the water treatment process to facilitate an effective flushing program. Throughout the year, chloramines, or combined chlorine, are added to the water as the primary disinfectant. During the summer flushing program, chlorine is added in an uncombined state, commonly referred to as free chlorine. Free chlorine is somewhat more volatile than combined chlorine, providing exceptional availability to react with sediments suspended during flushing. Brunswick County will use free chlorine as the primary disinfectant from June 22, 2014, through mid August 2014. Depending on your location within the distribution system and usage patterns, it could take up to a week for your drinking water to transition from combined chlorine to free chlorine at the beginning of the flushing program. The annual change from chloramines to chlorine for this brief period is required by the North Carolina Department of Environment and Natural Resources.

You may notice a chlorine taste and odor in your drinking water while free chlorine is utilized. If you are especially sensitive to the taste and odor of chlorine, try keeping an open container of drinking water in your refrigerator. This will enable the chlorine to dissipate thus reducing the chlorine taste. Remember – drinking water has a shelf life! Change out the water in your refrigerated container weekly.

Please note, if you have an aquarium or pond always test the water you add to your aquatic environment to be sure it is free of any chlorine before adding fish or other animals. Chemical additives with directions for removing either free chlorine or chloramines from water for use in fish tanks or ponds are available at pet/fish supply stores.

If you have any questions or concerns regarding this process please contact the County’s Public Utilities Department at (910) 253-2657 or (910) 371-3490 or (910) 454-0512 or your local water provider.

Projected Weekly Flushing Area Maps: The areas highlighted in red on the maps will be the general locations for flushing during the week indicated. Teams will be flushing between the hours of 8 a.m. and 1 a.m. Monday through Thursday:

  • June 23-29: Northwestern Section of County
  • June 30-July 6: Bolivia and Boiling Spring Lakes Areas
  • July 7-13: Supply and Sunset Harbor Areas
  • July 7-13: Southport and Boiling Spring Lakes Areas
  • July 14-20: St. James and Long Beach Road Areas
  • July 14-20: Mt. Pisgah and Gray Bridge Road Areas
  • July 21-27: Stone Chimney Road and Sabbath Home Road Areas
  • July 21-27: Old Georgetown Road Area
  • July 28-August 3: Windy Point Area
  • July 28-August 3: Ocean Isle Beach Mainland Area
  • July 28-August 3: Ash Area
  • August 4-10: Sunset Beach Mainland and Island Areas
  • August 4-17: Calabash and Carolina Shores Areas
  • August 18-31: Ocean Ridge and Village Point Road Areas

  • _______________

    Water & Wastewater Continuing Education Brochure


    Call Before You Dig! 

    The North Carolina Underground Damage Prevention Act (North Carolina General Statute Chapter 87 Article 8) requires anyone commencing excavations in highways, public spaces, or in private easements of utility owners to notify each utility owner at least two business days before starting the work.  Brunswick County is a member of North Carolina 811, Inc. (NC811), a non-profit corporation formed for the purpose of receiving notification from excavators. 

    To request underground utilities to be located:   

    Visit to enter locate requests over the Internet



  • St. James Effluent Fact Sheet
  • St. James Residential Effluent Reuse Resident Meeting August 28, 2013
  • St. James Residential Effluent Reuse Resident Meeting November 19, 2013
  • Summary of Questions from St. James Public Education Meetings for Brunswick County’s Effluent Reuse Study-August 28 & November 19, 2013
  • St. James Effluent Reuse Survey 1

    Revised 6/6/14

  •        Utilities

    Cust. Service / Billing
    Brunswick County Government Center
    Building I
    75 Courthouse Drive NE
    Bolivia, NC 28422
    MAP - County Complex

    Customer Service/Billing Mailing Address
    P. O. Box 469
    Bolivia, NC 28422

    Phone: 910.253.2655
    Toll Free: 1.888.428.4426
    FAX: 910.253.2669

    Utilities Operations Center
    250 Grey Water Road NE
    Supply, NC 28462
    MAP - Utilities Operations Center

    Administration Mailing Address:
    P. O. Box 249
    Bolivia, NC 28422

    Phone: 910.253.2657
    FAX: 910.253.2581