Monday, July 28, 2014   

Frequently Asked Questions

Q.  Who is the County Manager?

A:  The County Manager is Ann B. Hardy.

Q.  Where is your office located?

A:  The County Manager’s office is located on the 3rd floor of the David R. Sandifer County Administration Building at the Brunswick County Government Center in Bolivia.  The physical address is 30 Government Center Drive, NE, Bolivia, NC  28422. 

Q:  How do I contact your office?

 

A:  You may contact the County Manager’s office by mail:  Post Office Box 249, Bolivia, NC  28422;  Telephone:  910-253-2000 or 1-800-442-7033; Fax:  910-253-2022; or by email:  admin@brunsco.net.

 

Q:  When is your office open?

 

A:  Our normal office hours are 8:30 am to 5:00 pm except for holidays.

 

Q:  When is County Government closed for the holidays?

 

A:  New Year’s Day, Martin Luther King Jr.’s Birthday, Good Friday, Memorial Day, Independence Day, Labor Day, Veteran’s Day, Thanksgiving (2 days) and Christmas (3 days).

 

Q.  Do you have any job openings?

 

A:  We advertise all of job openings with the North Carolina Employment Security Commission. For a list of job vacancies, visit our website at www.brunswickcountync.gov or the NCESC website at www.ncesc.com.

 

Q:  When do the Commissioners meet and how do I add an item to the agenda?

A:  The Brunswick County Board of Commissioners holds two regular meetings each month:  one on the first Monday and one on the third Monday at 6:30 p.m. (if the regular meeting day is a holiday, the meeting will be held on Tuesday). 

To request that an item be placed on the agenda, please submit your written request by mail or fax to:  Debby Gore, Clerk to the Board of Commissioners, PO Box 249, Bolivia, NC 28422;  Fax: 910-253-2004.  Your request must be received at least 6 working days before the scheduled meeting.  In your request you must state the purpose of your presentation or the nature of the issue that you wish to bring forth for discussion.  NOTE:  You need not be on the agenda to voice your opinion about a topic that is before the Commissioners.  On each meeting’s agenda, there is an allotted time for public comment.  You simply come forward when the public comment item segment is announced.

Q.  What is the best way to communicate with the Commissioners?

A:  The Commissioners welcome you to email them or to call them directly. You may email them at commissioners@brunsco.net.  You may also call them directly at the phone numbers below:

  • Phil Norris, Chairman, District 1, 910-278-4046
  • Marty Cooke, Vice Chairman, District 2, 910-279-0003
  • Pat Sykes, District 3, 910-457-6898
  • Scott Phillips, District 4, 910-253-9145
  • Frank Williams, District 5, 910-520-5159

You may also contact the Clerk to the Board’s office at 910-253-2017 or 910-253-2018.

Q.  If I'm interested in serving on a board or committee, what process do I follow?

A: Please visit the following web site for information on the boards and committees in Brunswick County and the application process:  www.brunswickcountync.gov.  You may also contact the Clerk to the Board’s office at 910-253-2017 / 910-253-2018, or email dgore@brunsco.net / mstephenson@brunsco.net for more information.

Q.  Who are my elected officials at the federal, state and local levels?

A:  Please visit the following web site for a list of all the elected officials in Brunswick County: http://www.brunswickcountync.gov/Departments/BoardofElections/YourElectedOfficials/tabid/717/Default.aspx

Q.  How can I find the department or agency I need that provides a particular service?

A. Brunswick County Administration serves as a referral source for citizens, businesses, organizations, and other governmental agencies.  Office personnel direct individuals to the proper department or agency.  You may contact Brunswick County Administration by calling 910-253-2000 or 1-800-442-7033.

Q.  I have a complaint regarding a County department and an employee.  What should I do?

A.  The County Manager's office responds to complaints regarding services provided by County departments and will assist in the resolution of problems by working with the appropriate department.  You may contact the County Manager’s office at 910-253-2016 or by email at admin@brunsco.net.  You may also visit our website at http://www.brunswickcountync.gov/actionsystem/ to electronically submit your request.  The electronic form may be used to obtain information or assistance from County offices or suggest improvements to County facilities, procedures and policies.  Suggestion boxes are also located in each of the buildings at the Government Center, as well as our libraries and the Southport Senior Center.

Q.  What ordinances do we have in Brunswick County?

 

A:  Copies of county ordinances are available for inspection in the Clerk to the Board of Commissioners office and online at www.brunswickcountync.gov.


Q.  What is the population of Brunswick County?

 

A.  The 2010 population for Brunswick County, North Carolina is 107,431.

 

Q.  What is the current tax rate?

 

A.  The tax rate for FY 2012-2013 is $.4425 per $100 valuation.

 

Q:  I need an attorney, but can’t afford one.  Can the County Attorney help me or can you recommend someone?

 

A:  In North Carolina, the County Attorneys provide legal advice and assistance to the Board of Commissioners and County staff.  They do not serve as public defenders or provide legal advice and assistance to members of the public.  If you are seeking an attorney, you may contact Legal Services of the Lower Cape Fear at 910-763-6207 or 1-800-672-9304.

 

Q:  How do I contact the District Attorney’s Office or the Clerk of Court’s Office?

 

A:  The District Attorney’s Office may be reached by calling 910-253-3910. The Clerk of Court’s Office may be reached by calling 910-253-3900.

 

Q:  Who do I contact about Jury Duty?

 

A:  Information regarding Jury Duty may be obtained by calling the Clerk of Court’s Office at 910-253-3900.

 

Q:  Who do I contact about my court date?

 

A:  Information regarding the court calendar may be obtained by calling the Clerk of Court’s Office at 910-253-3900.

 

Q:  Who should I contact for replacement of a road sign?

 

A:  To report a green road sign that needs to be repaired or replaced, please contact Donald Shaw, Sign Shop Technician, at 910-253-2528.  For the repair or replacement of state road signs, contact the North Carolina Department of Transportation at 910-754-6527.

 

Q:  Who should I contact about road maintenance?

 

A:  Roads in Brunswick County are classified as either state roads or private roads.  There are no County roads.  The North Carolina Department of Transportation (NCDOT) paves and maintains all state roads.  Contact the NCDOT at 910-754-6527 for more information related to state maintained roads.  Private roads are the responsibility of the owner/developer or property owners.

 

Q:  My road is not a state road.  How do I get my road maintained or paved?

 

A:  Private roads are the responsibility of the owner/developer or property owners.  To petition the NCDOT to take over the maintenance or pave a private road, the property owners along the road would have to petition the NCDOT to add it to the state’s system.  To obtain a petition and instructions for submission, contact the Clerk to the Board of Commissioners at 910-253-2017 / 910-253-2018. 

 

Q:  Who should I contact about obtaining a business license?

 

A:  Brunswick County does not require a business license for the unincorporated areas of the county.  Most business licenses are issued by the state, or by cities and towns.  If your business will be based in a city or town, you must contact the City or Town Hall to determine if a business license is required. 

 

Q:  Who should I contact regarding Public Housing?

 

A:  Questions about Section 8 Housing should be directed to the Public Housing office at 910-253-2222.

 

Q.  When are the solid waste convenience centers and the landfill open?

 

A.  The solid waste convenience centers are open Mondays, Wednesday, Fridays and Saturdays from 8:00 a.m. until 6:00 p.m.  The C&D Landfill/Transfer Station is open Monday through Saturday from 8:00 a.m. until 4:00 p.m.  For location information, please visit the Operation Services page on our website at www.brunswickcountync.gov.  Operation Services is listed under the Departments tab.  You may also contact the Operation Services Department – Solid Waste Division at call 910-253-2520.

 

Q.  How can I find out the collection day for trash?

 

A.  Contact the Operation Services Department – Solid Waste Division at 910-253-2520.

 

Q.  I am new to the area.  How do I obtain a garbage can for roadside pickup?

 

A.  Contact the Operation Services Department – Solid Waste Division at 910-253-2520.

 

Q.  How do I register to vote?

 

A.  Visit the Board of Elections page on our website at www.brunswickcountync.gov.  The Board of Elections office is listed under the Departments tab.  You may also contact the Board of Elections office at 910-253-2620 or 1-888-445-2504.

 

Q.  How can I obtain a building permit?

 

A.  Visit the Building Inspections page on our website at www.brunswickcountync.gov.  The Building Inspections office is listed under the Departments tab.  You may also contact the Building Inspections office at 910-253-2050 or 1-800-822-5986.

 

Q:  Where do I obtain a marriage license?

 

A:  Marriage licenses are issued by the Register of Deeds Office.  You may contact the Register of Deeds office at 910-253-2690 or 1-877-625-9310.

 

Q.  Where can I get a copy of a birth, death, or marriage certificate?

A.  To obtain an uncertified copy of a vital record, do one of the following:

  • In person:  Go to the Register Of Deeds office, 75 Courthouse Drive, Building I, at the Brunswick County Complex in Bolivia. The fee is $0.25 per copy.
  • By mail:  Complete and sign an Application For Uncertified Copy Of A Vital Record form. Submit form and fee to:  BCROD, P.O. Box 87, Bolivia, NC 28422.  The mailing fee is $0.75 for the first copy and $0.25 for each additional copy (same record).  The application form may be obtained by clicking on the above link or from the Register of Deeds website at http://rod.brunsco.net/vitalrecords.html.
  • For a vital record on a person of another county, contact either that county directly, or the Vital Records Section at:  1903 MSC, Raleigh, NC 27699-1903, Phone: 919-733-3526 or 919-733-3000 (after 12:00 noon).

 

      To obtain a certified copy of a vital record, the eligible person must:

 

  • Complete and sign an Application For Certified Copy Of A Vital Record form.  The application form may be obtained by clicking on the above link or from the Register of Deeds website at http://rod.brunsco.net/vitalrecords.html.
  • Submit form, in person or by mail, along with $10 fee per copy.
  • In person, go to the Register Of Deeds office, 75 Courthouse Drive, Building I, at the Brunswick County Government Complex in Bolivia and present a government issued ID (drivers license).  If by mail, include a copy of the ID and mail to: BCROD, P.O. Box 87, Bolivia, NC 28422.
  • You may also contact Vital Records in Raleigh to order a copy of a North Carolina birth (1913-Present), marriage (1962-Present) or death (1930-Present) record on file.  The Vital Records Section also has an arrangement with a private company that offers online, phone, and fax requests.  North Carolina Vital Records, 1903 MSC, Raleigh, NC 27699-1903, Phone: 919-733-3526 or 919-733-3000 (after 12:00 noon).

Q.  Where can I get a passport?

A.  Passport Applications are accepted at the Brunswick County Register of Deeds office Monday through Friday (except holidays) from 8:30 a.m. – 4:00 p.m.  On-site photos are also available ($7.00 for 2 copies).  NOTE: Citizens who were born in Brunswick County and applying for a passport must obtain their certified birth certificates from Vital Records in Raleigh.  For more information on obtaining a passport, visit the Register of Deeds website at http://rod.brunsco.net/passports.html or contact the office at 910-253-2690 or 1-877-625-9310.

Q.  How can I get on your bidder’s list?

A:  The County does not have a bidders list.  All advertisements for bids are listed on our website at www.brunswickcountync.gov or advertised in the local newspapers (Brunswick Beacon, State Port Pilot or Wilmington Star News).

Q.  Is there a Social Security office located at the Government Center in Bolivia?

A:  No.  The closest Social Security Administration office is located at 1528 S 16th Street, Wilmington, NC.  You may contact that office by calling 1-866-964-6227 or 1-910-815-4733.